Porter Consulting Foodservice Planning & Design

Montana State University

In Spring 2012, our team was retained by Montana State University to create a five-year campus-wide dining services master plan for the University. According to campus planners, MSU anticipates continued growth in enrollment over the next five years and asked our firm to complete a comprehensive review of its campus dining services in order to identify the current program’s strengths, challenges, and opportunities for the future, especially with the planned growth of both residential and commuter students.

PKC completed a full slate of master planning services for this project. We spent four days on campus in April 2012 to conduct in-depth qualitative market research including on-site focus groups and personal interviews with students, faculty and staff. The information gathered from these stakeholder interviews was used to create a customized web-based survey that was issued to a select group of campus community members. Using all of the qualitative and quantitative market research, PKC provided MSU with recommendations for all current and proposed dining facilities with regard to meal plans, location, menu variety and selection, ambiance, hours of operation, methods of service, and methods of payment. We also prepared a detailed financial analysis and business plan including five year financial projections that illustrated the financial implications of our recommendations. In addition, MSU hired PKC to prepare a demand analysis and preliminary schematic to illustrate the space requirements for its three residential dining halls based on the University’s planned enrollment growth and its plans to house more students on campus.

In addition, PKC was hired by the University to assist with schematic designs related to changes to MSU’s three residential dining venues. We are also working with the University for planning and design for the new retail venue in the University’s College of Business.

Projects & References

Brigham Young University Idaho
College of Saint Benedict
Concordia College
Ferris State University
Johns Hopkins Health Systems
Montcalm Community College
St. Bonaventure University
San Jose State University
SUNY Cortland
University of Colorado Boulder
University of Richmond
University of New Hampshire
Wellesley College

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