Porter Consulting Foodservice Planning & Design

Arizona State University - Phoenix, AZ

Arizona State - Meal Plan AnalysisPorter Consulting and Arizona State University (ASU) began working together in the Fall 2003. Initially, Porter Consulting was engaged to complete food service market research on campus and to develop recommendations for future meal plans, based on the findings gathered on campus. The University's goals for this project were twofold:

  1. To expand its on-campus housing to ensure that University Dining Services could generate the necessary funds to support the improvement of existing dining venues and the development of future ones and
  2. To ensure that the on-campus residential experience would continue to be meaningful. To that end, Porter developed new meal plan program options for all campus constituents to help the University meet its goals.

Upon completion, ASU asked Porter Consulting to conduct another survey, this time of peer institutions to see how ASU’s offerings compared to those offered at similar institutions. The results of the second survey gave ASU insight into how they measured up, and where specific services ranked for potential students. Porter Consulting continued to work with ASU to develop a critical issues phasing plan and collect feedback from key stakeholders regarding the recommended plan.

Projects & References

Brigham Young University Idaho
College of Saint Benedict
Concordia College
Ferris State University
Johns Hopkins Health Systems
Montcalm Community College
St. Bonaventure University
San Jose State University
SUNY Cortland
University of Colorado Boulder
University of Richmond
University of New Hampshire
Wellesley College

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